1. About this policy
This policy explains how ICT Standard Solution collects, uses, stores and protects information submitted through this website. It is intended to support our responsibilities under the Nigeria Data Protection Act 2023 and other applicable data-protection requirements.
2. Information we collect
When you submit an enquiry, we may collect your name, email address, telephone number, the service you need, and the message you provide. We also process limited technical information, such as a protected representation of your network address, to prevent spam and misuse.
3. Why we use your information
We use your information to respond to enquiries, prepare quotations, discuss requested services, maintain enquiry records, protect the website, and meet legal or regulatory obligations. We do not sell personal information.
4. Our basis for processing
We process enquiry information with your consent and because it is necessary to take steps at your request before providing a service. We may also process limited technical information where necessary to protect the website and prevent abuse.
5. How information is stored and shared
Website enquiries are stored in access-controlled systems used to operate this website. Information is available only to authorized ICT Standard Solution personnel and service providers that support website hosting, security or email delivery. We disclose information when legally required or when necessary to protect our rights and systems.
6. Retention
We retain enquiry information only for as long as it is reasonably needed to respond, maintain appropriate business records, provide requested services, resolve disputes, or meet legal obligations. Information that is no longer required should be securely deleted or anonymized.
7. Security
We use access controls, input validation, submission limits and other reasonable safeguards to protect information. No internet service can guarantee absolute security, but we review our protections and restrict administrative access.
8. Your rights
Subject to applicable law, you may request access to your personal information, ask for inaccurate information to be corrected, request deletion or restriction, object to certain processing, or withdraw consent. You may also raise a concern with the Nigeria Data Protection Commission.
9. Cookies and analytics
With your choice, we may use Google Analytics with IP anonymization to understand aggregate website usage and improve our content and services. Analytics is optional: you can accept or decline it using the privacy banner, and your choice is stored on your device. Protected staff and administration services may use essential authentication technology required for security and sign-in. We do not use analytics to sell personal information or create advertising profiles.
10. Children’s privacy
This website is intended for business and general service enquiries and is not designed to collect personal information from children. A parent or guardian should contact us if they believe a child submitted information without appropriate permission.
11. Contact us
For privacy questions or requests, email info@ictstandardsolution.com.ng, call 08030684483, or write to ICT Standard Solution, No. 14 Dasin Road, Damilu, opposite Yola International Airport, Jimeta-Yola, Adamawa State, Nigeria.
12. Policy updates
We may update this policy when our services, technology or legal obligations change. The latest version will always appear on this page with its revision date.